CIRA E-mail Setup

Your secure e-mail account is accessible through two formats:

1. Internet Browser such as Internet Explorer or Mozilla. Netscape is not supported.
   • Internet Browsers use Webmail to access your email. Webmail access only requires an Internet connection and no special setup, making it the easiest way to get started with your new e-mail account.
2. E-mail Software such as Outlook Express or Outlook.
   • E-mail Software uses POP3 or IMAP to access your email.

You are not limited to one means of access - for example, you may use Outlook Express in the office and Webmail when you are away from the office.

1. Log into your Webmail account. (Directions for doing this are below.)
2. In the top right area of your screen, Click on the "Change Password" link. A new window will appear which you will need to log into.
3. When you login, it will take you to the "Mailbox Detail" page. Click on the "Account Info" icon.
4. Enter your new password into the "Password" and "Confirm Password" form fields.
5. Click on the "Update" button below the password field. Your password has now been changed, so this window can be closed.

1. To access your e-mail, go to https://mail.co.yourcounty.tx.us. (*Note the "s" in "https").
2. Log in with the username (account name) and initial password provided to you. This is your first initial last name - for example gsmith.
3. If you forget your password, call the CIRA Technical Support Desk at 1-800-456-5974 ext.3655 or ext.3632. The "Help" tab will also lead you to useful information for managing your e-mail account.

   PLEASE NOTE! The Webmail log-in security will lock your account if you do not enter correct information three times in a row. Follow instructions in the log-in screen "locked account notification" if your account is locked.

   Minimum suggested requirements to use the secure e-mail: Internet Explorer 5.5 with the latest updates (Service Pack 2). IE 5.0 with high encryption pack installed is considered marginal. If you are unable to upgrade to IE 5.0 or higher, you may use the e-mail as unsecured e-mail. Please call Gayle Latham for information.

Outlook Express Instructions for POP3 Setup

The following instructions will guide you in setting up your e-mail as a POP3 program on your workstation. If you have questions or need assistance, please do not hesitate to call the CIRA Technical Support Desk at 1-800-456-5974 ext.3655 or ext.3632.
*Note: These instructions were prepared using Outlook Express 6. Wording may vary with other versions.

Minimum suggested requirements to use the secure e-mail:

1. Open up Outlook Express.
2. Select Tools >Accounts from the main menu.
3. Select the Mail tab
4. Select Add > Mail
5. Enter in the name you want to be displayed for your account, such as Judge Smith or John Doe. Click Next.
6. Enter in the e-mail address given to you by CIRA or your administrator. Click Next.
7. Make sure the POP3 is selected for mail server type, Both incoming and outgoing mail server should be mail.co.countyname.tx.us, substituting your county�s name. Click next.
8. Enter in the username (account name) for your mail account. This will be your first initial last name@ your domain, eg. gsmith@co.archer.tx.us. Click Next. Click Finish.
9. You will be taken back to the main Account menu.
   1. Select the Mail tab, highlight the account you just created and click Properties.
   2. Select the Servers tab, and put a check mark in the box next to "My server requires authentication".
   3. Click apply, OK, then Close. Your account is now ready to use.

ADDITIONAL INSTALLATION NOTES:

If the CIRA E-mail Administrator has set up an "alias" e-mail address for you (eg. cojudge@co.jasper.tx.us), e-mail addressed to that alias will automatically come to this account. However, if you wish to send e-mail from the "alias" account, you will need to repeat this procedure to set up a separate account, using the "alias" as the Display name and e-mail address and as the "reply to" address. Your username (account name) remains the same (first initial last name@ your domain, eg. gsmith@co.archer.tx.us) regardless of which e-mail address you are using. Please call the CIRA Technical Support Desk 1-800-456-5974 ext. 3632 or ext.3655 if you need assistance.